Skip to content

溝通

十月 8, 2010

‘Healing Communication’: clinician-patient communication — IPP-SHR PodCast

This week, Michael Bouwman talks with Dr Richard Street, who describes strategies clinicians can use to bring the patient’s perspective, including their fears and values, into consultations. He also shares his findings about patient side of communication, stressing that the the most important thing patients can do is ‘speak up’: ask questions when they don’t understand something; express opinions if they are uncomfortable with something; and share their preferences with their doctor. Dr Street says this type of communication leads to agreements that work best for patients, and it helps patients to stay committed to their health plans, leading to better health outcomes. [URL]

醫患關係,主要靠的是溝通。各處鄉村各處例,不同地方都有不同的溝通文化,醫患關係也不例外。美國的情況跟香港只能說相似,畢竟大家的醫療制度不同,於不同制度下,利益跟所付出以及得到的相異之處,亦直接影響雙方的溝通模式。

其實講到底,理論仍是可以橫跨界別去應用的。以上節錄提及的「唔明就問,唔gur就講,想要咩就發表」,絕對係你我都會做的「戰略」,適用於情人關係、工作伙伴、朋友關係、客戶關係等等。看似簡單,有幾多人做得到還是雙方面都同步做到?

有時,老生常談,day day講,無意思。始終,行動是為上策。一句話,這可是一生都要上的課。

No comments yet

發表迴響

在下方填入你的資料或按右方圖示以社群網站登入:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / 變更 )

Twitter picture

You are commenting using your Twitter account. Log Out / 變更 )

Facebook照片

You are commenting using your Facebook account. Log Out / 變更 )

Google+ photo

You are commenting using your Google+ account. Log Out / 變更 )

連結到 %s

%d 位部落客按了讚: